Privacy Policy
Last Updated: March 14, 2023
Our Commitment to Your Privacy
TMS Engineering treats all personal data and information received through the use of our website with the strictest confidence.
We are committed to protecting your privacy, and your personal information shall only be used in accordance with applicable laws, including compliance with the EU and UK General Data Protection Regulations (GDPR). This Privacy Policy tells you:
- Personal Data We Collect
- How We Use Your Personal Data
- How to Access and Control Your Personal Data
- Storage and Security of Personal Data
- How to Contact Us
Whilst using our website, we will place cookies on your device. Please see our Cookies Policy for more information about the cookies we use and how to change your cookie settings.
Personal Data We Collect
TMS Engineering collects data to operate effectively and provide you with services best suited to your individual needs. The data we collect can include the following:
- Name
- E-mail address
- Postal address
- Telephone number
- General contact information
We use this information for three basic purposes:
- To operate our business
- Provide services to you
- To send communications to you
How We Use Your Personal Data
As a user, you have rights regarding the data we collect. When you are asked to provide personal data, you may decline; however, this may not allow us the full scope of information necessary to deliver our services to you in full.
We use data to provide and improve the services we offer and to enhance essential business operations. This includes delivering our services, maintaining and improving the performance of our services and products, developing our customer service, conducting research, and providing customer support. Examples of such uses include the following:
- Providing Services: We use data to carry out your instructions with us and to provide our services to you.
- Client Support: We use data to provide customer care and support services.
- Provision of Services: We use data to provide our services that have been agreed with you.
- Service Improvement: We use data to continually improve our services to you.
- Business Operations: We use data to develop, analyze, and feed into business intelligence that enables us to operate, protect, and make informed decisions and report on the performance of our business.
- Communications: We use data we collect to communicate with you and personalize our communications with you.
How to Access and Control Your Personal Data
TMS Engineering adheres to applicable data protection laws in the European Economic Area which, if applicable, includes the following rights:
- If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;
- You have a right to request from us, a “data controller” as defined in the law, access to and rectification of your personal data;
- You have a right to object to the processing of your personal data;
- You have a right to lodge a complaint with a data protection authority.
When we process personal data about you, we do so with your consent and/or as necessary to provide the services/products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of TMS Engineering as described in the “How We Use Personal Data” section above. When we transfer personal data from the European Economic Area, we do so based on a variety of legal mechanisms, as described in the “Storage and Security of Personal Data” section below.
You can request to view, edit, or delete your personal data by contacting our office in writing.
Storage and Security of Personal Data
TMS Engineering is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities held within two locations within the UK. When we transmit highly confidential data over the links to cloud apps into one app which your client can download.
Personal data collected by TMS Engineering will be held securely, and we take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable UK and EU law.
TMS Engineering retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly. The criteria used to determine the retention periods include:
- How long is the personal data needed to provide the products and operate our business? Is the personal data of a sensitive type? If so, a shortened retention time would generally be appropriate.
- Has TMS Engineering adopted and announced a specific retention period for a certain data type?
Any personal information you provide to us including and similar to your name, address, telephone number, and e-mail address will not be released, sold, or rented to any entities or individuals outside of TMS Engineering.
TMS Engineering will never ask for any credit card or payment information.
How to Contact Us
If you have a privacy concern, complaint, or a question for TMS Engineering, please contact us by using our Contact Form.
Unless otherwise stated, TMS Engineering is a data controller for personal data we collect through the services/products subject to this statement.
Our address is: Hunters Lodge, Calverley, Leeds, LS28 5QP